Once after clearing it, close the recent apps and reopen the app once again. There you will find an option to clear cache. To clear the app cache, move on to the app settings via the settings, select the messenger app. These cache data can block or interrupt the features of the apps and can be a reason for this bug. Not only images, other data are also stored in a folder named cache. Once after updating the app, restart the app and start using it as usual by checking whether it is bug free or not after updating it.Ĭache data is something that is miscellaneous say for example, the app stores images that you have viewed in the messenger but you would’ve not downloaded. If there is any update for the app, there will be an option for it to update. Check whether the app has any updates or not. To do that enter Apple Store (for iOS users) or Google’s Play Store (for Android users) and then type messenger in the search box. Once the device has restarted, open the Messenger app and try logging in again.Įnsure that the app is updated to its newer version. Turn off your device completely and then power it back on. Sometimes, a simple restart can fix various software glitches. In this case, you would like to wait for some time or till the servers get fully restored. If the reports are significant, it confirms that the servers of Messenger are having issues. Here, check the number of reports and user comments. To ensure that the problem isn’t on their end, we would suggest visiting the downdetector website for Messenger. Server outages can occur due to maintenance, technical glitches, or other unforeseen issues. Make sure Facebook Messenger servers aren’t down VPNs can sometimes interfere with the app’s connectivity.ĭouble-check that you are entering the correct username and password combination for your Messenger account.Įnsure that Caps Lock is not enabled and that you are using the correct email address or phone number associated with your account.Ĥ. If you are using a VPN (Virtual Private Network) on your device, try disabling it temporarily and then attempt to log into Messenger again. Also, try switching your internet from Wi-Fi to mobile data or vice versa.Enter your login credentials and check whether now it is bug free or not. Once ensuring all these, close the app and open it once again. Under settings check the Wi-Fi settings (if you are using Wi-Fi) or cellular data settings.Įnsure whether the internet (either through Wi-Fi or cellular data) connected is stable enough and has enough bandwidth. Scroll down from your home screen and point on to the settings. Check your internet connectivityĪs said above, an unstable internet connection can pave the way for bugs and that leads to issues like this. If not cleared frequently for a period of let us say once or twice a month can prevent the cache from causing any bugs related to log in or any other key feature in the app.Īs we have found the key reasons that source for this login bug, here are some listed solutions for getting the issue getting resolved. Updating the app from its older version can solve the bug and gives you the seamless experience with minimal bugs.Įvery app upon using it for over months have some miscellaneous data in it. The bugs that existed in the older version would’ve been fixed and reached the end user via an update to the app. Reason 2: Using older versions of messenger app So taking a look at your internet connectivity might find a solution. Sometimes for most of the cases the internet connectivity strength in your device determines the smooth experience of an app. But before that let us look at the reasons that grounds for this bug to happen. Firstly, we must check into some methods and try those. If you just have trouble while logging in to your messenger account, there is no need of resetting the password immediately. By troubleshooting these possible causes, you can find a solution to the login problem. It could be due to an unstable internet connection, incorrect login credentials, outdated app version, cache or data issues, problems with the Messenger servers, or other technical glitches. Short answer: There can be several reasons why you might be unable to log into Messenger. Reason 2: Using older versions of messenger app.
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